Import Customer Data - Not Working

Post By:user_26191 | Reply


I am trying to import a csv file with customer data into my magento store. I have read the knowledgebase article here:

The problem I am having is that after exporting the file from my magento store, when I try to re-upload the same file it tells me that there are two fields missing: email, and _website.

Why would the exported file from magento not be in the right format for magento to use? Also the email field is in the exported file it is just titled Email instead of email. But, when I try and change it magento then tells me that all the other fields are invalid. Does anyone have a template for a customer data csv file that magento will acutally use?

I am running Magento Community
If I can provide any more information that might be useful please let me know and I will do so.

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